Welcome to the Customer Care policy. As a shop that aspires to make the clients happy with their purchases, the PLT by M team is open to remarks, questions, feedback and concerns, so feel free to send an email to email@example.com .
All emails/inquiries will be responded to, please allow 7 working days and if you still have not received an answer (check your Junk Mail), resend your inquiry.
Pictures of the orders you place on the website may be shared on our Social Media and website. If you do not wish for this, please write so during checkout in the "Leave a Note" section.
We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information). When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to able to access certain areas or features of our site.
If you don’t want us to process your data anymore or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org.
- Credit / Debit Cards
- Offline Payments (for this option contact us through email)